VRMedia, media, virtual, reality, virtual reality, realtà virtuale, grafica 3d, Franco Tecchia, Marcello Carrozzino, Sandro Bacinelli, Andrea Baroni, XVR, extreme, VR, Massimo Bergamasco, opengl, 3d, graphics, extremeVR, multimedia, interactive, web, online, plugin, activeX

COMPONENTS:

  USER EQUIPMENT:
  • Central unit based on mini PC
  • Helmet with Near Eye Display and videocamera
  • Portable videocamera
  • Two batteries
  • Connection cables
  • External Wireless PTZ camera (optional)
  • RFID reader (optional)
  • Palmtop device (optional)
REAL equipment
  REMOTE EQUIPMENT:
  • REAL client software used by the remote expert to communicate with the on-site technician

SYSTEM REQUIREMENTS:

  • Dedicated server and internet connection (384 kb/sec)

XVR

THE PROBLEM

In order to reach their goals, companies always strive to increment their efficiency (OEE) and to reduce their costs (TCO). Moreover, it is more and more important to share information and to communicate in real time. It is therefore very important to reduce the MTTR of plants and to have locally or remotely available the competencies needed to solve problems in the shortest time possible.

Industrial plants often require mainteinance from skilled personnel. These technicians need a continuous training on processes and on the operations of assembly/disassembly, calibration etc. Some of these procedures are so complex that they result difficult to remember after the training. Moreover, very often the training is still not sufficient to address complicated issues which might require the direct intervention of Suppliers. As a matter of fact, training for maintenance may result expensive and not always very effective.

THE PRODUCT

The REAL - AR Assistant is a mobile system of remote maintenance exploiting Augmented Reality technologies to allow on-site technicians to receive audio/video support from Remote Experts consulting the information provided by these on a wearable viewer

Real Example 


REAL enables real-time assistance in remote training following step by step users in the different stages: assistance, maintenance, troubleshooting. Augmented Reality allows to combine the real and the virtual world, generated by a computer, blending these two dimensions into one single real-time visualization.

Augmented Reality 

HOW IT WORKS

REAL makes the Remote Expert and the On-site User communicate in real-time: the Remote Expert is able to see exactly what the On-site User is seeing and can guide him/her providing information with audio/video communication or with overlaid graphical symbols. Data are exchanged on Wi-Fi or UMTS networks, depending on the available coverage, passing over the Internet (optionally using VPN). The needed bandwidth is 384 Kb/sec upload/download.

The head mounted display enables the On-Site User to receive overlaid information. Thanks to the innovative "See-through" display, it is possible to visualize directly in the user field of view:

- Graphical symbols
- Text
- Documents
- Drawings
- Images

Augmented Reality